Refund Policy

Refund Policy

Last Updated: 18/02/2025

At ExpertTech.co.in, we are committed to providing high-quality services and ensuring customer satisfaction. This Return Policy outlines the terms and conditions under which refunds may be issued. Please read this policy carefully before making a purchase.

1. Eligibility for Refunds

Refunds will only be issued under the following conditions:

  • Completion of One Year: Refunds are only available to customers who have completed one full year from the date of installation of the service.
  • Service Not Rendered: If the service you paid for was not provided due to technical issues or other reasons on our part.
  • Duplicate Payment: If you were charged multiple times for the same service.

2. Non-Refundable Period

  • Before One Year: No refunds will be issued for any cancellation or refund requests made before the completion of one year from the installation date.
  • Partially Used Services: If the service has been partially used or rendered during the one-year period, no refunds will be issued.

3. Refund Process

To request a refund after completing one year from the installation date, please follow these steps:

  1. Contact Us: Send an email to info@experttech.co.in with the subject line “Refund Request” and include the following details:
    • Your full name
    • Order or transaction ID
    • Date of installation
    • Reason for the refund request
    • Supporting documentation (if applicable)
  2. Review: Our team will review your request and verify that one year has passed since the installation date. We will notify you of the decision within [Insert Timeframe, e.g., 5-7 business days].
  3. Approval: If your refund request is approved, the refund will be processed to the original payment method within [Insert Timeframe, e.g., 7-10 business days].

4. Refund Amount

  • The refund amount will be calculated based on the original payment made, minus any applicable fees (e.g., administrative fees, third-party charges).
  • If the service was partially used or rendered after the one-year period, a partial refund may be issued at our discretion.

5. Exceptions

Refund requests will be evaluated on a case-by-case basis. We reserve the right to deny refunds if:

  • The request does not meet the eligibility criteria outlined in this policy.
  • There is evidence of misuse or abuse of our services.

6. Contact Us

If you have any questions or concerns about our Return Policy, please contact us at:

Email: info@experttech.co.in
Phone: 8807277477
Address: SP Complex, Karur Main Road, Tharagampatti – 621311.